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Fire & Water - Cleanup & Restoration

Dealing With Category 2 Water Damage

2/25/2020 (Permalink)

Flooded floor in a white kitchen -  Text on image that says CATEGORY 2 If you have category 2 damage, it's important that you don't try to do the water pipe repair or water cleanup on your own.

If you've suffered water damage at your Henderson, CO, business, it's important to know exactly what you're dealing with. Whether it's from a broken pipe or a severe storm, professionals categorize water damage based on the type of water involved. In the case of Category 2 water damage, it's advisable to contact a professional water mitigation company to take care of any needed water pipe repair and to clean up damage to the flooded area.

What Is Category 2 Water Damage?

Category 2 water damage is defined by the presence of a significant amount of the following contaminants:

  • Chemical
  • Biological
  • Physical

Common sources include:

  • Dishwasher water
  • Toilet bowl water containing urine
  • Flood damage from sump pumps

Water from these sources is known as "gray water," and can contain harmful microorganisms. Exposure to this water can cause discomfort or sickness. If Category 2 loss has occurred, it's important to make sure workers or tenants leave the building until professional water mitigation can be completed.

Cleanup Process

When the water mitigation professionals arrive, they first carry out emergency repairs, which may include sump pump or water pipe repair, and removal of any standing water. Next, they assess the problem to determine the exact nature of the damage to the property. Based on this assessment, the technicians then decide which specialized techniques and equipment to use. Any affected areas of the structure that cannot be salvaged, such as drywall and carpeting, is removed. The same applies to any office equipment, furniture and or other items that have been severely damaged.

Once this is done, the water restoration professionals will thoroughly dry, clean and disinfect the remaining areas and items, using water extractors, dehumidifiers, and specialized agents to eradicate any mold and microbes. The next phase includes any necessary repairs to the structure, along with cosmetic restoration such as wallpapering and painting.

If you have category 2 damage, it's important that you don't try to do the water pipe repair or water cleanup on your own. A professional water restoration company has the experience and know-how to make the necessary repairs, making sure your business gets back to normal quickly and safely.

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