Highly Trained Restoration Specialists

At SERVPRO of North Thornton / Brighton we believe in excellence. And excellence is the standard by which everything we do is measured.

Our team members are pros and highly qualified and gifted restoration techs. We believe the quality of a technician is a combination between two important elements: training and experience. There could be a scenario where someone has the right training, but in all practical areas of actually doing, they're lost. But on the other side you could have the opposite, someone full of experience, who may have a particular way of doing things, but is fully oblivious to best methods, techniques and even equipment. A highly qualified restoration tech is a combination of the two, and our technicians are. 

Our technicians receive training from the SERVPRO corporate offices where they have a technical training academy. During a technicians time in training they’ll work on their IICRC industry certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying.

You can learn more about our team by visiting the about us and employee sections of our website.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of North Thornton / Brighton offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)